Sartorian, LLC dba The Lookline (“Company”, “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information of our users (“you” or “your”). This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website, mobile application, and related services (collectively, the “Site”). Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use Site. By accessing or using our Site, you agree to this Policy. This policy may be updated periodically to reflect changes in the Site, or our privacy collection practices, technological advancements and regulatory requirements. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Our goal is to provide a secure and personalized experience while respecting your privacy. This policy describes how we use information gained from user’s interactions with the Site to tailor content, products, and services to each individual user. We disclose our data practices transparently so you can make informed choices as to what information you wish to disclose and how such choices may impact your use of the Site.

Our user community’s welfare and privacy are of utmost importance to the Lookline team. We collect information only when you create an account with us or voluntarily provide it. This may include:

Name

Email Address

Profile photo

Date of Birth

Role of either client or stylist

Style preference data (surveys, tags)

Uploaded closet Images;

Session interaction metadata;

Coin balance and purchase history

If you register for Lookline via other social media platforms or web service providers, we may access information about you which you have voluntarily provided to those accounts and which is shared with us by such platforms and providers.

Should you choose not to submit your personal information - or withdraw consent to our use of your personal information - your access to the Site may be limited. You may update or delete your information at any time. If you choose to delete your account, all associated data will be permanently removed, except for anonymized usage statistics retained for analytical purposes.

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Site.

We are the “data controller” of your personal information for the purposes set out in this notice. This means we determine how your personal information is used and processed for the purposes described herein. In circumstances where we act on a third party’s instructions, we are acting as a “data processor” and that third party is the data controller of your personal information. In such instance, the third party’s privacy policy will be applicable.

We use information that we collect about you or that you provide to us:

We may disclose personal information that we collect or you provide as described in this Policy:

Our Site may contain links to third-party websites and services that are not owned or controlled by us. This Policy only applies to our Site. We have no control over how any third-party website or service collects, uses, and discloses your personal information. We are not responsible for the privacy practices or the content of third-party websites or services. We encourage you to review the privacy policies of any third-party website or service that you visit.

You will receive promotional emails from us only if you have asked/agreed to receive them. If you do not wish to receive emails from us or our affiliates, then simply unsubscribe. Each email contains a clickable link at the bottom which will unsubscribe you from our correspondence list. Please allow three to five business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request. 

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

Please note that email communication is not encrypted and should not be used for transmitting sensitive information.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site

We will retain the information you share with us and your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

If we have anonymized your personal information (so that it can no longer be associated with you) for research or statistical purposes, we may retain and use this information indefinitely without further notice to you.

The Company complies with all applicable laws, including (without limitation) the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). This document describes the Company’s data privacy practices. Under the CCPA and other legislation and regulations you have the right to:

We are not obligated to provide a request for personal information to the same consumer more than twice in a 12-month period. Information requested to be delivered within a 45 day delivery period, will include personal information collected within the 12-month period preceding the receipt of the consumers request and is deliverable either by the consumers business account, if one exists, mail or electronically at the consumers option, and will be in a readily usable format that allows the consumer to transmit the information without hindrance.

Personal information does not need to be retained for a single one-time transaction, if in the normal course of business, the transactional information does not reidentify or link any of the data in a manner that would be considered personal information.

Requests to exercise your CCPA rights may be submitted by referring to contact information provided below.

Lookline reserves the right to modify and change our Privacy Policy at any time. Any changes to this policy will be published on the app platform and on our website.

If you have any queries, comments, or concerns - please feel free to contact us at: help@thelookline.com. We’re here to facilitate a fun, safe, positive app experience for everyone!